Important Information

Terms & Conditions

By using this website, you are agreeing to be bound by these terms and conditions. If you disagree with them, please do not use this site. Energy Performance Services has the right to alter these terms and conditions, and post changes online.

The original editorial material on this website is copyright of Energy Performance Services. It is for personal, non-commercial use. It cannot be copied without the written permission of Energy Performance Services except where expressly authorised. If you are unsure about whether or not you may use this content, please contact us.

The name and logo of Energy Performance Services are subject to copyright and design rights. They may only be used where express permission is granted. If you are not sure if you can use the logo in a particular circumstance, please contact us.

Energy Performance Services has taken every care in the verification of the content of this website, to the extent permitted by applicable law, and disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials herein. Content is provided on an ‘as is’ and ‘as available’ basis. Use of this website is at your own risk and Energy Performance Services are not liable for any loss or damage resulting from the use of this information.

Energy Performance Services are not responsible for the content of external websites. Links are provided for your convenience. We cannot guarantee the availability of any other website. If you find a broken link, please contact Energy Performance Services in an email, copy and paste the URL (full web address that appears in the address bar at the top of the page) and state which link(s) are broken.

If there is any conflict between these terms and conditions and specific terms elsewhere on the site, the latter will prevail. This website, and the content therein, is governed by United Kingdom law. Opinions including those on technical matters expressed in articles published on this website are those of the author and do not necessarily represent Energy Performance Services official policy.


Privacy Policy

Energy Performance Services is committed to preserving the privacy of all our clients and all visitors to our websites, energyperformanceservices.co.uk and epssurveyors.co.uk. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By contacting Energy Performance Services, or registering on our websites, you consent to the collection, use and transfer of your information under the terms of this policy.

Information That We Collect From You

When you contact Energy Performance Services by email or telephone, visit our website or complete our contact form on our websites, you may be asked to provide certain information about yourself including your name and contact details. We may also collect information about your usage of our website as well as information about you from e-mails or letters you send to us.

Use of Your Information

Your information will enable us to provide you with the services you have requested and to allow you to access all parts of our websites.  It will also enable us to contact you where necessary. If you change your mind about being contacted, please let us know. The information you provide to us will be held on our computers in the UK and may be accessed by or given to our staff. We do not use your information in relation to any email marketing purposes.  We do not share client details with any third parties, except to those who may assist us in providing the service you have requested from us, and not without your prior consent.  We would only allow third parties to process your personal data for specified purposes, in accordance with our instructions and in accordance with the law.  We do not store any credit or debit card details.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.  For further information visit www.aboutcookies.org or www.allaboutcookies.org.  You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Other websites

Our websites may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

 Security & Data Retention

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

Accessing & Updating

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us.

Changes to Our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 23/05/2018.

Contact

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to:

Energy Performance Services, Unit 9 Kings Hill Industrial Estate, Bude, Cornwall, EX23 8QN

Tel:  01288 358 222

Email:  info@energyperformanceservices.co.uk